bravura
training | training online
Making Learning Easier, More Relevant and Flexible since 1994.
Bravura
Satisfaction
Guarantee
Bravura Satisfaction Guarantee
We are committed to providing the highest quality personalized learning experience possible and we measure our success by one standard: Total Customer Satisfaction. We feel that the best way to build repeat business and a long lasting relationship with our customers is by partnering with them to help achieve their business objectives through quality service and support. We provide the following guarantees to help ensure Total Customer Satisfaction:
Cancellation-Free Schedule
Cancellation-Free Schedule is our commitment to ensure you are provided the training course you registered for - No Exceptions. If Bravura is unable to deliver the course you have registered for with a Training Advisor, you will receive both a refund of your course fees as well as a free training course of equal or lesser value. This guarantee does not apply to registrations through special programs, offers, discounts, or partner delivered courses. Ask your Training Advisor for details.
Dislocated Worker & Student in Transition Guarantee
Dislocated Worker & Student in Transition Guarantee is our commitment to making a *real* difference in the lives of anyone in transition. Your livelihood and ongoing success is our main focus. Developing the skills required by employers and meeting the demands of today's advanced workplace is our speciality. Complimentary training assessments and personalized learning plans are created to meet the program boundaries, budget and requirements for third party payment through local, county, state, federal and insurance programs. Contact Annie Niccum directly for details and available programs. You may also learn more by clicking on our menu option on the left "Dislocated Worker Partnership".
Corporate Resource Guarantee
Corporate Resource Guarantee is our commitment to protect your training investment. If a company-sponsored student leaves the company within one year of attending a Bravura public course, you may send another employee to the same bravura course, on a space available basis, for just the cost of courseware. Companies must meet specific requirements. Contact your Training Advisor for details.
Course Retake Lifetime Guarantee
Course Retake Guarantee is our commitment to flexibility and knowledge transfer. Once you enroll and attend a Bravura public course, your staff may retake the same course at no charge, on a space available basis, for any reason whatsoever. If a course (not software application) has a version upgrade you would only need to purchase new courseware.
Version Upgrade Guarantee
Version Upgrade Guarantee is our way of helping you keep up with rapidly changing technology. We will give you a substantial discount if any course your staff attends is upgraded within 9 months. The revised course will be discounted, based on the amount of time elapsed since the first attend, as follows: 0-3 months, 90% discount, 4-6 months, 60% discount, 7-9 months, 30% discount.
If we ever fail to meet your expectations please Contact Us and we will make every attempt possible to meet and beat your highest expectations. We thank you for doing business with our company and look forward to serving you and your learning needs.
Annie Niccum, Founder and CEO
Email [email protected]
Cell | Direct Phone 952.200.9333
Did your last class leave you wondering if there was a better way to learn?
We understand the variety of ways adults learn. Our proven and time-tested learning sytem tailors each person's course content, instruction, schedule and experience to their unqiue needs, availability, preferences and requirements.
Classroom | Remote to a Convenient Location | Private SessionsYou do not find this with traditional, old school one-day | all-day lectures.
No-Wait Start Dates | Get Started Today 952.831.2960
